Worst customer service I have ever came across with. Impolite, arrogant and they don't give a shit about customers. Zouk branch that is.
The salespeople I dealt with are ok, the delivery team is fine, but the customer service/cashier desk are so shockingly bad and disrespectful. Why would anyone spend any money there at all?? Save yourself a hassle and a headache and avoid this place.
I had the same problem too like the rating before me. The glass gaz stove exploded after 2 months of purchase while I was still warranty, they blamed me for braking it although it was burned from the inside and it was shattered into tiny prices. After a huge fight they only change the glass and charged me a service fee. Never again.. These guys don't follow through their product.
extremely bad service. they follow you in the showrooms liying about all their products just to sell whatever, then their service sucks... our gaz top made of glass exploded while cooking, and they said well since it lasted for two years its a very good product..