The worst ever after sales service. They send you a bunch of dirty people to deliver the bough items, they ruin your home, scratch you walls and they don't care about the place they put the appliances. Then they send you another group to install them, very unprofessional. They dont even know what they are doing. And then someone else to connect the stuff. And wish if it works correctly. No follow up, no after sales service. Just pray that anything needs to be repaired, very expensive and useless. Shame on you. Definitely avoid them.
Gotta be called khoury home TVs
Lot of show offs
Lot of repetitions
2ortit heblen ma.7ada khasso bi shi
Carrefour is better
Go dubai and see how " sharaf DG, Plug in and Jacky's " work w ba3dein ta3o nazzro w tfalssafo 3leina .
Hol l khoury home worst worst worst.... customer service. You call the customer service they tell you "we don't have details about the product " "we cannot give you prices over the phone" ... you walk alone In the showroom. .. employees are horsing around and doing small talk with each other... self service land... te3tir. Law fine 7ott zero stars I would. .. it's very saf truly. ..
I would advise abed tahan. I usually visit them at mansouryieh branch. . It's really good. Good prices good service.
I don't get why the sales people follow you around as if you're trying to steal something. Plus, this pushy pushy sales strategy just keeps getting annoying. Went to buy a projector and the guy kept up selling a dvd player. Although I clarified many times that I just needed the projector and that I already had a dvd player at home, he just kept pushing and pushing until we left. Change you staff, give them proper training, or risk losing customers.
Dora branch is the best branch.. Professional staff and very helpful..they should only add one more POS cz it takes about 10 mins to pay..
Surely it's the best home appliances in lebanon.. Quality wise and staff wise..
I got a PS3 with 2 controllers and GTA V, God of War collection: Ghost of Sparta and Chains of Olympus and some un-known game, so the manager changed it into God of War: Ascention.
It only cost me a solid 450 dollars. Great price for 3 ground-breaking games, two controllers and 500GB for a PS3.
April 16, 2014
Good& helpfull staffs ..fair prices ,good and clean equipments