Bad management.....customers service under 0...khalam!!
March 7, 2014
I am loyal customer at Zara. Everything I wear is from Zara. But I was shocked at their customer service.
I'v been callin them for 1 week now,always a different branch,to ask about a specific jacket in the new collection which they had ran out from the small size. They've been telling me they didnt recieve from it again,but they will.They took my phone number twice at le mall dbayeh branch.
Yesterday I passed by accidently at le mall Dbayeh,and I saw the jacket I want,the size that I want.
Why bother take customers numbers if you're not gonna even call??
The women section i just adore it the clothes have a classy european look to them and the are not over priced and the section on the lower grand for young girls also have nice clothes colorful cut out shorts with studs j'dore best place to shop ever