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SODETEL Société de Développement des Télécommunications du Liban

Telecommunication in Lebanon

3.0 7
 7 ratings


Dora, Beirut, Lebanon


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6 Reviews for SODETEL Société de Développement des Télécommunications du Liban

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Marino M.

Marino M.   Savvy Savvy
 January 29, 2015
I called them saying that I'm getting 1mb speed instead of 4 mb that I'm paying for, and what they tell me is that my cable line cannot sustain more than 1 mb. I told him this is not true because before the last upgrade (in summer) i had a 2mb connection and it was alright, with no problems; so why I'm not getting more than 1mb now when I'm paying for 4mb connection??! The customer service dude just told me there is "noise" on you line, and the central is giving you the maximum... :| he's trolling me this dude, I just told him yeah whatever I'm not believing you and hanged out the phone.
Anonymous User

 July 31, 2014
Please give your employees a customer service training. This is not acceptable.
Samer I.

Samer I.   Savvy Savvy
 April 24, 2014
Great service. 4Mb with free night quota. had to call them only twice for the last year and there was immediate action taken to resolve my issues. Keep it up.
Joseph D.

Joseph D.   Apprentice Apprentice
 April 24, 2014
I use sodetel for the ADSL in Bechmezzine, Koura. Of course U don't get the 2mbps I pay for mainly because of the extremely poor telecommunication infrastructure ( bad cables mainly), I am satisfied with the customer service which was helpful several time and the staff there are tech aware and not just guys that have sime answers.
Mohiedien A.

Mohiedien A.   Apprentice Apprentice
 January 16, 2014
Great service ! So proud of being sodetel's customer! The 1mbps unlimited plan is great !
Anonymous User

George B.   
 March 12, 2013
Afshal mou3emaleh w service bel 3alam

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